Spontaneous Kindness

Two young men came into City Hall looking for someone to speak with regarding a traffic situation. Our department directed them to the Public Works counter to speak with Traffic Engineering. Some time later, the two men came back to compliment our department for sending them to the right place. They commented on the Kindness campaign posters and wanted to join in by stopping to tell us their visit to City Hall had been surprisingly pleasant. In fact, they said it was a wonderful experience!