311 is the City of Anaheim non-emergency phone number that connects callers to City Hall though one easy to remember phone number. Community members can call 311 within city limits or dial 714-765-4311 outside of city limits to reach a customer service representative.
311 customer service representatives can connect you with city staff or assist you with any question you may have.
Representatives are available in both English and Spanish, translation services are available for other languages.
311 Call Center hours are Monday through Friday, 7:00 a.m. to 5:30 p.m. After hours self-service options are available or callers may also leave a message.
Community members may also use our online system to ask a question or report a concern.