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questions and answers

What is Anaheim’s shelter plan?

Anaheim is required to add 325 homeless shelter beds for emergency and transitional housing with supportive services as part of a settlement of a federal lawsuit. More important, shelters allow us to help people in need and address the impacts of homelessness on our parks, streets, neighborhoods and businesses.

As of March 6, 2019, we have 326 beds spread among two sites in industrial areas of Anaheim, away from parks, schools and neighborhoods. 

The interim emergency shelter we opened in December 2018 on State College Boulevard closed in March 2019, with the opening of the two temporary shelter sites, which will operate for the next two to three years.

What and where are the shelters?

On Jan. 31, 2019, we opened the Anaheim Emergency Shelter, a 224-bed facility on Lewis Street south of Ball Road operated by The Salvation Army Orange County, one of the most experienced and proven names in addressing homelessness. The first residents arrived in early February, including from our interim emergency shelter.

The La Mesa Emergency Shelter at 3035 E. La Mesa St., just across from the county-run Bridges at Kraemer Place shelter, was completed on Feb. 22, 2019 and accepted first residents on March 6. Orange-based Illumination Foundation runs the La Mesa Emergency Shelter. 

Long term, The Salvation Army is set to build a 600-bed homeless care center known as Center of Hope, which will be a transitional housing and service center to help those living in homelessness get into permanent housing. It is expected to open in 2021.

When Center of Hope opens, we anticipate winding down the remaining two temporary homeless shelters.

Why do we need this?

To help get people out of homelessness in Anaheim and to continue addressing impacts on our parks, neighborhoods and streets.

This plan is part of a Nov. 2, 2018, settlement agreement that resolved a lawsuit involving Anaheim over the February 2018 clearing of the Santa Ana River Trail.

The lawsuit carried the risk of a court order limiting Anaheim’s ability to address public camping, property storage and other violations. That would only compound a situation we are trying to address, and one we know has had a big impact on our residents, businesses and public spaces.

Residents have the right to safe and secure enjoyment of their parks, streets and neighborhoods. Where appropriate, we need the ability to address those issues through enforcement and respond to the many concerns brought to our attention by the community.

There are also many people living in homelessness in Anaheim who need our help, and we want to do the right thing. Since January 2014, we have helped 2,279 people off our streets and into permanent housing with 90 percent of them staying housed.

Enforcement helps deal with daily issues, but it can never be a long-term answer to homelessness. That is where our weekly outreach comes into play, and shelters support that.

How do these shelters work?

The facilities provide immediate shelter for someone living on the streets in Anaheim. The long-term goal is to get people out of homelessness for good. The shelters offer transitional housing, where people live in a stable setting for a few months with healthcare and other services as well as help finding a job and, ultimately, permanent housing.

Anaheim's shelters operate with clear rules and security for the benefit of those staying there and to ensure shelters are good neighbors.

Most people don't even know our shelters exist, and it's hard to tell they're shelters if you happen to drive by. That's by design.

What about those that have addiction or mental health issues?

Sadly, substance abuse and mental health issues are far too common among those who are homeless. Studies show that the first step to helping anyone get back on their feet is to get them housed. Once they have a roof over their heads, we can focus on deeper issues that cause them to become homeless in the first place.

Illumination Foundation and The Salvation Army both offer comprehensive programs that connect people with services to help with addiction, mental health or any other underlying factors with the ultimate goal of getting them back on their feet and keeping them off the street.

For those struggling with these issues, shelters are, without a doubt, a better option to life on the streets.

Anaheim already has Bridges at Kraemer Place shelter. Why do we need 325 more beds?

Bridges has been an incredible success story. But it only holds around 200 people. At any given time, there may not be space available at Bridges. We need additional space as our outreach workers and police officers work to get people off our streets. The beds are also part of our agreement to settle the federal lawsuit, and the number of beds are based on the homeless population in Anaheim.

If this is to settle a lawsuit, why didn’t you just fight the lawsuit?

We fight lawsuits when necessary. In this case, we could have spent millions of dollars on legal fees and years in court. In the meantime, we could see our ability to address undue impacts on our community curtailed by a court order as we await an outcome. We know no one clamors for shelters, but they are in the best interest of our city and residents.

Many people on the street don’t want help, so why add beds?

It’s true, there are some who regularly turn down our offers of help. But, looking at all those we have helped, we know many people out there do want assistance, and sometimes it takes a few times to get through. Plus, whether someone takes up our offer of shelter or not, we need to have a viable option for them before we can turn to enforcement in the cases where it may be warranted.

Will these just become gathering places for transients looking for a meal and shower?

No. We heard the same concerns before the county of Orange opened Bridges at Kraemer Place, and those concerns have not been realized there or at any Anaheim shelter. 

All of Anaheim's shelters have detailed operational plans and security sign-off by by Anaheim Police to ensure neighboring businesses and streets are not impacted.

Security planning and oversight includes:

  • Security plan approval by Anaheim Police
  • Regular Anaheim Police patrols and presence at shelters
  • 24-hour onsite security
  • Security cameras
  • No loitering
  • Thorough admittance policies
  • Contingency plans for those who may walk up and be turned away
  • Cooperation and outreach with local businesses
  • Security design including deterrent landscaping, fencing and lighting

How is this being paid for?

Salvation Army’s extensive fundraising would cover development and operational costs for Center of Hope.

For the interim and temporary shelters, the city is using state funding and other resources available to us to address homelessness. 

This is a significant commitment we don’t take lightly. But, given the impacts on our parks, neighborhoods, residents and businesses, we know this is vital and is money well-spent on behalf of those who live and work here.

Why aren’t other cities doing more to address homelessness?

Others are, including Santa Ana, Orange, Buena Park and Costa Mesa. These cities and the county of Orange have pledged to add nearly 1,000 beds in the coming year or so.

All Orange County cities face the same challenge by federal Judge David Carter to address homelessness in their communities and will have to deal with the issue.

Cities that have not yet committed to adding beds, including in South County, are now coming under federal court requirements to add shelter beds as part of a countywide response to homelessness. Several South County cities also face litigation over shelters for the homeless.

Every city is California is required to provide shelter beds before they can enforce public camping, property storage and loitering laws. That is the result of a 2018 federal court decision from Boise, Idaho, that covers the entire western U.S., including all of California.  

The real problem is the lack of affordable housing, won’t these people just end up back on the street?

It’s true, high housing costs do contribute to homelessness in Orange County and across California. It is an issue that everyone from state leaders to local officials are grappling with.

In Anaheim, we do all we can to add affordable housing and other options for those who can’t afford high rents.

We have 13 dedicated affordable housing developments already and are working to bring more online. Our Housing Authority also offers several other housing assistance programs.

We need more and are always looking at ways to add additional affordable housing.