No. You do not need to be home when the new meter is installed; however, our representatives do require unobstructed access to both your electric and water meters. About 2 weeks prior to your upgrade, you will receive a letter from us informing you of the exact date that we will be replacing meters in your neighborhood. If after receiving the letter, you would like to request a specific appointment time, please contact us at 714-765-3300.
Several days before your meter is replaced, we will leave a reminder notice on your door. Please take this opportunity to ensure that you have made arrangements to unlock gates and secure pets as necessary.