Support Services Division
Rusty Coffelt, Deputy Chief
The Support Services Division provides non-emergency support to the Operations Division; monitors all capital improvement projects; coordinates facility and apparatus repairs and replacements; processes large equipment purchases; and provides for the purchase, storage and inventory of all equipment and expendable supplies needed for the day-to-day operations of the department. This division manages the Service Section, overseen by an Administrative Captain; the Metro Cities Fire Authority Communications Center; and the Homeland Security Section directed by a Battalion Chief.
The Communications Section manages the Metro Cities Fire Communications Center which employs a Communications Manager, Training Officer, a Secretary, a Systems Specialist, a Medical Coordinator, a Communications Operations Supervisor, four Shift Supervisors and 23 Dispatchers. The dispatch center coordinates all fire and emergency medical aid calls for eight cities. The dispatch center also manages communications during major incidents, including the dispatching of additional specialized resources.