311 is the City of Anaheim non-emergency phone number that connects callers to City Hall though one easy to remember phone number. Community members can call 311 within city limits or dial 714-765-4311 outside of city limits to reach a customer service representative.
- 311 customer service representatives can connect you with city staff or assist you with any question you may have.
- Representatives are available in both English and Spanish, translation services are available for other languages.
- 311 Call Center hours are Monday through Friday, 7:00 a.m. to 5:30 p.m. After hours self-service options are available or callers may also leave a message.
Community members may also use our online system
to ask a question or report a concern.