Undergrounding - New / Upgrade / Relocation

Upgrading or Relocating Residential Underground Electric Service Panel

Step 1: Application & Meter Spot

• Contact customer service at 714-765-3300 to let us know about your plans to either upgrade or relocate your home electrical panel. 
• A utility inspector will contact you within 2-3 business days to schedule an appointment. He will provide a simple diagram called a Meter Spot Report that shows acceptable locations for your electrical panel, and gives you guidance to avoid costly rework. The utility inspector will check the outdoor utility wires and location of where to connect to your panel, and can answer any questions about your project. You may also request a Meter Spot online.

Step 2: Consultation

• Contact the utilities designer indicated on the Meter Spot Report to discuss service panel options and any associated costs. Once the project scope is determined, an electric service plan will be prepared to provide you and your contractor with formal construction requirements (about 2-4 weeks). You may pick up your plan from the Electrical Engineering counter at Anaheim West Tower or request that it be mailed or emailed.
• You will be billed for service costs associated with preparing the electric service plan and any associated installation and inspection performed by the utility. The bill will have instructions on how you can pay your fees by mail or over the counter at the Cashier’s Office.
• If you are interested in undergrounding your overhead electrical lines and are willing to install the plastic conduits for new underground wires, you may be eligible to receive an incentive rebate as part of the Home Undergrounding Programing  (HUG) or ask the electrical designer.