Are ambulance services covered by this program?
No. The City of Anaheim contracts with a private ambulance company to provide ambulance transportation to the hospital when needed. The associated costs for ambulance transportation are billed separately. The ambulance company will bill for basic life support (BLS) and advanced life support (ALS) transport. The Paramedic Membership Program covers neither BLS nor ALS transports. ALS transport requires the presence of an Anaheim Fire & Rescue paramedic because of the advanced care being provided. The ambulance rate charges are established by the County of Orange Board of Supervisors.

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1. What is the Paramedic Membership Program and who is covered by the program?
2. How do I pay for the Paramedic Membership Program?
3. Are ambulance services covered by this program?
4. Why aren’t my taxes paying for this service?
5. Why does the Paramedic Membership Fee appear on my utility bill?
6. Doesn’t my insurance carrier cover emergency responses by Anaheim Fire & Rescue?
7. Am I covered by other cities’ programs if I am enrolled in Anaheim's program?
8. I have a business at one location that uses several utility meters. Do I have to pay for more than one membership?
9. I received a bill for $387, but am a member of the program. Do I still have to pay this bill?
10. How do I cancel my participation in the Paramedic Membership Program?